Shipping policy
Shipping Policy
Philadelphia Cup Regatta Reception Tickets
Reception tickets are digital and are not shipped. After completing your purchase, you will receive your order confirmation electronically. No physical ticket will be mailed.
Apparel & Merchandise
Philadelphia Cup Regatta apparel and merchandise may be produced and fulfilled by third-party merchandise providers, including Printify and Ninja.
Because some merchandise is produced to order, please allow time for both production and shipping. Production and delivery times vary depending on the product, fulfillment provider, destination and shipping method.
Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.
Once an order has been produced and shipped, delivery time is dependent upon the shipping carrier. Shipping delays caused by carriers, weather, holidays or other circumstances outside our control may occur.
Multiple Shipments
If your order contains multiple merchandise items, products may be produced by different fulfillment providers and may arrive in separate packages at different times.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.
Damaged, Defective or Incorrect Merchandise
If an item arrives damaged, defective, misprinted or incorrect, please refer to our Refund & Return Policy and contact us promptly with your order information and photographs of the issue.
Questions About Your Order
For questions regarding merchandise shipping or your order, please contact:
Philadelphia Cup Regatta
info@philadelphiacupregatta.com